Verification Process

Last Updated: January 9, 2026

FarmTrack AI by Lamwa Vetcare

1. Overview

FarmTrack AI implements a comprehensive verification process to ensure the authenticity, credibility, and security of our platform. Verification helps build trust among users and ensures that all participants meet our quality and safety standards.

This document explains our verification processes for different user types and what you need to know about getting verified on our platform.

2. Verification by User Type

2.1 Farmer Verification

Farmers are required to verify their identity and farm ownership:

  • Identity Verification: National ID, passport, or government-issued identification
  • Farm Documentation: Farm registration documents, land ownership or lease agreements
  • Contact Verification: Email and phone number verification
  • Location Verification: GPS coordinates and address confirmation

2.2 Veterinarian Verification

Veterinarians must undergo comprehensive professional verification:

  • Professional License: Valid veterinary license from the Kenya Veterinary Board (KVB)
  • KVB Registration Number: Official registration number with the regulatory body
  • Educational Credentials: Veterinary degree and qualifications
  • Identity Verification: Government-issued ID matching license information
  • Professional References: Contact information for professional references (optional but recommended)

2.3 Farm Worker Verification

Farm workers are verified by the farmer who employs them:

  • Farmer Authorization: Verification by the employing farmer
  • Basic Identity: Name and contact information
  • Access Level Assignment: Appropriate permissions assigned by the farmer
3. Verification Process Steps

Step 1: Account Registration

Create your account on FarmTrack AI and provide basic information including name, email, and phone number.

Step 2: Document Submission

Upload required verification documents through the secure verification portal. Documents should be clear, legible, and current.

Step 3: Document Review

Our verification team reviews your submitted documents. This typically takes 1-3 business days. You will receive email notifications about the status of your verification.

Step 4: Additional Verification (if needed)

In some cases, we may request additional documentation or clarification. We will contact you via email if additional information is required.

Step 5: Verification Approval

Once verified, you will receive a confirmation email and a verification badge will appear on your profile. You can then access all verified features of the platform.

4. Verification Status

4.1 Status Types

  • Pending: Your verification request has been submitted and is under review.
  • Verified: Your account has been successfully verified and you have full access to verified features.
  • Rejected: Your verification was not approved. You will receive details about why and how to resubmit.
  • Suspended: Your verification has been temporarily suspended pending review or investigation.

4.2 Verification Badge

Verified users receive a verification badge on their profile, which helps other users identify trusted and verified members of the FarmTrack AI community.

5. Document Requirements

5.1 Accepted Document Formats

  • PDF files (preferred)
  • JPG, JPEG, or PNG image files
  • Maximum file size: 10MB per document
  • Documents must be clear, legible, and unedited

5.2 Document Authenticity

All submitted documents must be authentic and current. We reserve the right to:

  • Verify documents with issuing authorities
  • Request additional documentation if needed
  • Reject applications with fraudulent or falsified documents
6. Re-verification and Updates

6.1 Periodic Re-verification

We may require periodic re-verification to ensure that your information remains current and accurate. This is especially important for:

  • Veterinarians with expiring licenses
  • Accounts with significant changes to profile information
  • Accounts flagged for review due to security concerns

6.2 Updating Verification Information

If your verification information changes (e.g., license renewal, address change), please update your profile and submit updated documents through the verification portal.

7. Privacy and Security

We take the security and privacy of your verification documents seriously:

  • All documents are encrypted and stored securely
  • Access to verification documents is restricted to authorized personnel only
  • Documents are used solely for verification purposes
  • We comply with data protection laws and regulations

For more information, please review our Privacy Policy and Data Policy.

8. Contact Us
For questions about the verification process or assistance with verification, please contact us:

Lamwa Vetcare

Thika Business Center, Thika, Kenya

This Verification Process document is effective as of the date listed above and applies to all users of FarmTrack AI.