Data Policy

2.1 Personal Data

• •Name, email address, phone number, profile information
• •Account credentials (encrypted passwords, authentication tokens)
• •Location data (GPS coordinates, addresses, service areas)
• •Payment information (M-Pesa numbers, transaction records)

2.2 Agricultural and Livestock Data

• •Farm information (name, type, size, location, operational details)
• •Flock data (breed, species, quantity, age, health status)
• •Production records (eggs, weight, yield, feed consumption)
• •Health records (symptoms, diagnoses, treatments, vaccinations, mortality)
• •Financial data (expenses, income, transactions, profitability metrics)
• •Environmental data (temperature, humidity, weather conditions)

2.3 Professional Data

• •Veterinarian credentials (licenses, qualifications, specializations)
• •Farm worker assignments, tasks, and activity logs
• •Consultation records and veterinary advice

2.4 Technical and Usage Data

• •Device information (type, operating system, browser, IP address)
• •Usage patterns (features accessed, time spent, actions taken)
• •Error logs, crash reports, and performance metrics
• •Offline activity logs (synchronized when connectivity is restored)

3.1 Data Processing Purposes

We process your data for the following purposes:

• •Service Delivery: To provide, maintain, and improve our farm management platform
• •AI Analysis: To power AI-driven disease detection, feed optimization, and performance analysis
• •Communication: To facilitate messaging between farmers, veterinarians, and farm workers
• •Marketplace: To enable buying and selling of agricultural products
• •Analytics: To generate reports, insights, and performance metrics
• •Security: To detect, prevent, and address security threats and fraud
• •Compliance: To meet legal obligations and regulatory requirements

3.2 Data Processing Methods

We use various methods to process your data:

• •Automated processing through algorithms and AI systems
• •Manual review by authorized personnel for quality assurance
• •Aggregation and anonymization for analytics and research
• •Data synchronization across devices and platforms

4.1 Storage Locations

Your data is stored in secure cloud infrastructure. Primary data centers are located in regions that comply with applicable data protection laws. Data may be replicated across multiple locations for redundancy and disaster recovery.

4.2 Security Measures

• Encryption: All data in transit is encrypted using SSL/TLS. Sensitive data at rest is encrypted using industry-standard encryption algorithms.
• Access Controls: Role-based access controls ensure only authorized personnel can access your data.
• Authentication: Multi-factor authentication and secure password policies protect account access.
• Monitoring: Continuous security monitoring and intrusion detection systems protect against threats.
• Backups: Regular automated backups ensure data recovery in case of system failures.

5.1 With Your Consent

We share data when you explicitly consent, such as when you connect with a veterinarian or authorize data sharing with farm workers.

5.2 Service Providers

We may share data with trusted third-party service providers (cloud storage, payment processors, analytics) who are contractually obligated to protect your data and use it only for specified purposes.

5.3 Aggregated and Anonymized Data

We may share aggregated, anonymized data that cannot identify you individually for research, industry insights, and improving agricultural practices.

5.4 Legal Requirements

We may disclose data when required by law, court order, or government regulation, or to protect rights, property, or safety.